Welcome to Lighthouse Test

Located at 840 Appleby Line in Burlington, Lighthouse Test is dedicated to providing exceptional hospitality and memorable dining experiences for every guest who walks through our doors. We are currently looking for a dedicated, full-time Server to join our front-of-house team. In this role, you will be the face of our establishment, guiding guests through our carefully crafted menu and ensuring every visit exceeds expectations.

About the Company

At Lighthouse Test, we believe that great food and excellent service go hand in hand. Our Burlington location serves as a lively hub for community connection, where locals and visitors alike come to enjoy high-quality meals in a welcoming, vibrant atmosphere. We take immense pride in our culinary offerings, our attentive staff, and a workplace culture built on mutual respect, teamwork, and continuous learning. We value our team members as our greatest asset and strive to create an environment where everyone can thrive, learn, and contribute to our shared success.

About the Role

As a full-time Server, you are central to our mission of delivering outstanding hospitality. You will manage a designated section of the dining room, engage warmly and authentically with guests, and work seamlessly with both the culinary and front-of-house teams. You aren't just taking orders; you are curating a dining experience, anticipating guest needs before they arise, and resolving any potential issues with professionalism and grace. You will be expected to maintain a deep understanding of our food and beverage programs to confidently make recommendations and accommodate diverse dietary preferences.

What You'll Do

• Welcome and engage with guests in a warm, professional manner, acting as a knowledgeable ambassador for the Lighthouse Test brand.
• Present food and beverage menus, provide detailed explanations of daily features, and answer questions regarding ingredients and preparation methods.
• Take accurate orders and input them efficiently into our Point of Sale (POS) system, ensuring all special requests are properly noted.
• Communicate clearly and effectively with the kitchen and bar staff regarding severe food allergies, dietary restrictions, and timing of courses.
• Deliver food and beverages promptly, conducting continuous table maintenance and checking back to ensure complete guest satisfaction.
• Maintain a clean, organized, and well-stocked dining area before, during, and after service, adhering to all health and safety standards.
• Process payments accurately, handle cash and credit card transactions, and confidently reconcile your daily cash out at the end of the shift.
• Collaborate with hosts, bussers, bartenders, and fellow servers to ensure smooth table turnovers, rapid response times, and consistent service across the floor.
• Complete comprehensive opening, running, and closing side work as assigned by the management team.

What You'll Bring

• Minimum of 1 to 2 years of serving experience in a full-service, high-volume restaurant or hospitality environment.
• Strong communication and interpersonal skills, with a genuine passion for customer service and creating positive guest interactions.
• Valid provincial responsible beverage service certification (such as Smart Serve) is mandatory.
• Ability to remain calm, organized, and highly efficient during peak dining hours and in a fast-paced environment.
• Physical stamina and mobility to stand, walk, and carry items (up to 25 lbs, such as large trays of food or bins of glassware) for the duration of a full shift.
• Flexibility to work a varied, full-time schedule, which will include days, evenings, weekends, and some holidays.
• A high standard of personal presentation, hygiene, and punctuality.

Nice to Have

• Prior experience working with modern, cloud-based restaurant POS systems.
• A strong foundation of knowledge in wine varietals, craft beer, and classic cocktails.
• Valid First Aid and CPR certification.

What We Offer

At Lighthouse Test, we are committed to providing a rewarding and supportive workplace. While specific compensation details will be discussed during the interview process, our team members enjoy a competitive base wage augmented by a strong tip pool. You will receive comprehensive training on our specific service standards and menu offerings, setting you up for success from day one. We also offer generous staff discounts on food and beverages during your shifts, a positive team-oriented environment, and ongoing opportunities for professional growth and advancement within our Burlington location.