Job post summary
Date posted: February 19, 2026
Pay: CA$50,000.00 - CA$55,000.00 per year
Job description:
About Food Mamba
Food Mamba is Canada’s first all-in-one corporate catering and event marketplace,
connecting 300+ companies with 200+ verified vendors. We simplify event planning,
office meals, and vendor management through our tech-driven platform, ensuring
seamless corporate dining and event experiences.
We are looking for a Vendor Success & Operations Lead to oversee vendor
relationships, streamline operations, and ensure excellence in execution. This role is
central to maintaining vendor satisfaction, optimizing vendor offerings, and ensuring
smooth coordination between vendors, clients, and delivery operations.
Key Responsibilities

• Vendor Onboarding & Management
• Onboard new vendors and ensure complete, accurate, and attractive profiles on
  the Food Mamba platform.
• Maintain strong communication with existing vendors, ensuring profiles, menus,
  and pricing are always up to date.
• Work with vendors to gather competitive quotes for events and orders.
• Operational Coordination
• Designate vendors for Mamba Daily (office meal program) and ensure menus
  are tailored, accessible, and functional on both the web and mobile platforms.
• Assign and coordinate drivers for all orders, ensuring timely deliveries and
  real-time communication.
• Update and manage vendor, order, and delivery details across the Food Mamba
  platform.
• Monitor vendor payments and ensure all payouts are made on time.
• Vendor & Client Success
• Share vendor capabilities and service updates with the sales team to support
  client acquisition.
• Understand client requirements, recommend the best-fit vendors, and collaborate
  to deliver outstanding experiences.
• Handle escalations with vendors in cases of delays, service issues, or disputes.
• Proactively track vendor satisfaction and resolve concerns to build long-term
  partnerships.
• Strategic & Team Leadership
• Build expertise in vendor menus, pricing structures, and offerings to support both
  sales and operations.
• Potentially manage a small team of interns or junior coordinators to support
  day-to-day operations.
• Contribute to continuous improvement of vendor success processes and
  operational efficiency.
  Qualifications
• 2+ years of experience in vendor management, operations, hospitality, catering,
  or a related field.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and negotiation abilities.
• Familiarity with corporate catering, food delivery, or event management platforms
  is a strong asset.
• Comfortable working in a fast-paced startup environment, balancing multiple
  priorities.
• Tech-savvy with experience using CRM, operations, or vendor management
  tools.
  What We Offer
• Competitive salary with growth potential.
• Opportunity to lead vendor success operations at a fast-scaling tech-driven
  startup.
• Direct impact on Food Mamba’s growth and expansion into new markets.
• Collaborative, entrepreneurial team culture.
  Job Type: Full-time
  Benefits:
• Company events
• Paid time off
• Stock options
  Work Location: In person